Frequently Asked Questions (FAQs)
What is Tikkabay?
Tikkabay is a creative brand that focuses on art and home décor. We specialize in hand painted artworks and curated decorative items that elevate everyday spaces.
How do I choose the right size for my artwork?
Our artworks come in various sizes and are suitable for small walls, feature areas, and large commercial spaces. Our standard sizes range from 3x4ft to 6x6ft, but we also offer custom sizing to suit your specific needs. Not sure what size works best? You can refer to our Size Guide to help determine the best fit for your space or reach out to our team for personalized assistance.
Are the artworks framed?
Our artworks are available framed, frameless, or as rolled canvas. Simply let us know your preference at the time of purchase. If you choose a framed option, you can select from classic black, white, natural wood, or gold/bronze finishes—depending on your style and the artwork’s theme.
Can I request a custom size or design?
Absolutely. We accept custom orders for both size and concept. If you have a specific theme, color palette, or wall space in mind, just contact us and we’ll work with you to bring your vision to life.
Where do you deliver to?
We deliver nationwide across Nigeria, and international shipping is also available on request. Delivery timelines depend on your location and framing choice, but most orders are fulfilled within 3–10 business days. For special time requests, please reach out to our team via phone or WhatsApp.
How do I place an order?
You can place your order directly through our website, via social media, or by contacting our team through phone or WhatsApp. Payment options include bank transfer, card payment, and mobile money.
Do you offer installation services?
Yes! For customers in Lagos and select cities, we offer professional wall art installation. If you’re located outside these areas, we can provide guidance or connect you with trusted partners.
What is the return/refund policy?
We accept returns within 5 days of delivery for artworks that arrive damaged or incorrect. Each item is quality-checked before shipment, but in the rare case of issues, please contact us immediately.
Can I visit a physical store or showroom?
We operate at 29A Chief Waheed Eletu, Osapa London, Lagos, Nigeria. Private viewings or video consultations can be arranged upon request.
