Effective Date: 1 April 2025

Welcome to Tikkabay! These Terms and Conditions (“Terms”) govern your use of our website, products, and services. By visiting or purchasing from us, you agree to these Terms. If you do not agree, please refrain from using the site or making a purchase.

1. About Us

Tikkabay is a registered creative brand offering artworks, decorative pieces, and fashion items under the sub-brand TIKKA. We are based in Lagos, Nigeria and offer nationwide delivery.

Business Address:
29A Chief Waheed Eletu Street,
Osapa London, Lekki, Lagos, Nigeria
📧 Email: hello@tikkabay.com
📞 Phone: +234 810 498 6273

2. Use of Website

By accessing our website, you confirm that:

  • You are at least 18 years old or using the site with the consent of a parent or guardian.

  • You will not misuse, copy, or reproduce any content (including images or text) without permission.

  • You agree to provide accurate information during checkout and communication.

3. Orders & Payments

  • All orders are subject to availability and confirmation.

  • Prices are listed in Nigerian Naira (₦) and may change without prior notice.

  • Payment must be made in full before production, framing, or delivery.

  • We accept payments via secure platforms (e.g., Paystack, Squad, or direct bank transfers).

4. Shipping & Delivery

  • Standard delivery time is 3–10 business days, depending on location and order type.

  • We deliver nationwide, and international shipping is available on request.

  • Delays due to third-party logistics will be communicated, but we are not liable for such disruptions.

5. Returns & Exchanges

  • Returns are only accepted for damaged or incorrect items reported within 24 hours of delivery.

  • Returned items must be unused and in original packaging.

  • Customized or personalized pieces are non-refundable unless damaged in transit.

To initiate a return, email hello@tikkabay.com with your order number and issue.

6. Intellectual Property

All content on the Tikkabay website—including images, text, logos, and designs—is the intellectual property of Tikkabay. Unauthorized use, duplication, or redistribution is strictly prohibited.

7. Product Variation Disclaimer

Due to the handmade and artistic nature of our products:

  • Colors may vary slightly due to screen settings and lighting.

  • Framing and finish may differ slightly from mockups or online previews.

8. Limitation of Liability

Tikkabay will not be liable for:

  • Indirect or incidental damages

  • Delays caused by third-party logistics or internet issues

  • Customer misuse of products

9. Changes to Terms

We reserve the right to update these Terms & Conditions at any time. Continued use of our site or services indicates your acceptance of any changes.

10. Contact Us

For support, inquiries, or feedback, please reach out:

📧 Email: hello@tikkabay.com
📞 Phone: +234 810 498 6273
📍 29A Chief Waheed Eletu Street, Osapa London, Lekki, Lagos